How technology brought us together and why it could drive us apart.
Trust is fundamental to every action, every relationship, every transaction. And it matters now more than ever before.
From government to business, banks to media, trust in institutions is at an all-time low. But this isn't the age of distrust-far from it.
In this ground-breaking book world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history. We might have lost faith in institutions and leaders, but millions of people travel in cars with total strangers, exchange digital currencies, or find themselves trusting a bot. We still trust: but not the way we used to.
If we are to benefit from this radical shift, we must understand how trust is built, managed, lost and repaired in the digital age. In the first book to explain this new world, Botsman provides a definitive guide of this uncharted landscape - and explores what's next for humanity.
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