Talking to Strangers

What We Should Know about the People We Don't Know. The routine traffic stop that ends in tragedy. The spy who spends years undetected at the highest levels of the Pentagon. The false conviction of Amanda Knox. Why do we so often get other people wrong?

Through a series of encounters and misunderstandings - from history, psychology and infamous legal cases - Malcolm Gladwell takes us on an intellectual adventure into the darker side of human nature, where strangers are never simple and misreading them can have disastrous consequences.

"It will actually change not just how you see strangers, but how you look at yourself the news - the world."
Oprah Winfrey

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Author's note
"Step out of the car!"
Spies and Diplomats: Two Puzzles

• Fidel Castro's Revenge
• Getting to Know der Fuhrer

Default to Truth

• The Queen of Cuba
• The Holy Fool
• Case Study: The Boy in the Shower

Transparency

• The Friends Fallacy
• A (Short) Explanation of the Amanda Knox Case
• Case Study: The Fraternity Party

Lessons

• KSM: What Happens When the Stranger Is a Terrorist?

Coupling

• Sylvia Plath
• Case Study: The Kansas City Experiments
• Sandra Bland

Acknowledgments
Notes
Index